Well GOOD NEWS finally!
I went to Life Quality's other location, in Canarsie, and was treated like a king!
I could not beleive the difference in service that I received.They apologized for the mistake and fixed it for me in under 15 min!! NO HASSLES!!
The body shop went so far as to remove the grill from a 335 coupe that was in stock and unsold, in front of my eyes, and put it on my car! They overnighted a replacement for the car in stock. I already typed a formal letter to BMWNA in regards to my experience.
Pic of my 328xi when all was fixed.