Their service dept is great. Sadly, I can't say the same for their sales dept. I look younger than I am and I just got off work so I wasn't exactly looking my best. I didn't get one person come up to me in the lobby while I was looking at cars. They may have been able to make a sale considering something like this happened to my mother a few weeks back and she went home in a new car while she was waiting in the lobby (was a toyota dealership though).
However the service dept did my coolant as soon as I showed up. The guy litterally saw me pull up grabbed my keys and took it. Think I waited 15 min tops and then drove home. I also had one manager look up my car info to see if my seats had a recall and he was nice about it.