Reeves just conducted a free "customer appreciation clinic" for folks who've done business with them. It included a free vehicle inspection, free bag of promotional items and there was a contest with a $5k first prize. I bought my e90 from them and decided to give it a try (now out of warranty).
SA Jason was very helpful and the technicians were able to point out a couple problems that needed addressing.
Best of all, the pricing for the maintenance was reasonable. More than what an independent might charge; but they identified the problems and I have a higher level of confidence that the work was done right.
Hats off to Reeves and their staff