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      08-17-2011, 04:29 PM   #3
MattOz
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Drives: E91 335i M Sport - LCI 6MT
Join Date: Apr 2006
Location: Midlands

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You're not alone. I had a similar experience and genuinely believe that the insurance company, Aviva, well and truly got shafted by their approved repairer. Definitely not just the "whiplash" claims that are forcing our premiums up.