I think everyone knows this but he is phenomenal. I have had on many occasions were Terry has walked me through my car problems step by step. His replies to emails are instant...even on Sundays, evening etc...
I would have sworn he had no wife, g/f, family, friends, life, etc, because he is so accessible....(I mean that in a good way)
Anyway, I am not a kool-aid drinker, and call people out when they deserve it, Terry has been stellar; I have absolutely no complaints.
I would trust him alone with my car any day.
M3 Ashtray, M3 Windshield Wash Fluid, M3 Seatbelt buckle...have I impressed you yet.....and all these modds are from the 2017 model M3....