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      06-06-2007, 03:27 PM   #1
JohnC602
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Drives: e90 330i
Join Date: Jun 2006
Location: Atlanta, GA

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Service Problem...

My car is due for service and I just moved to Atlanta so I haven't taken it to any particular dealer yet. I called Nalley BMW last week and was transfered to a Service advisor's desk and left a Voicemail with my phone # for the Service advisor to call me back. My call was never returned. I tried the online submission form for service a few days ago and was never contacted. Call back today, get the receptionist, she says all service advisors are busy and I leave my name and number again, telling her i'm upset my call has not been returned. I am have heard this is the best dealer for service in the Atlanta area. Is this the kind of service I should expect? Anyone have any advice?

Thanks,

JohnC
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2006 330i | Sparkling Graphite | Black | Burl | ZPP | ZSP | ZCW | Navi | PDC | Shades | 19" CSL's