Originally Posted by EDBTZ
Their phone system is down due to hurricane Irene apparently so that explains the phone thing, and I have to agree about the service, I finally received an email today and they are very quick at responsing and it seems like they really care.
Once you get them on email, things work quickly. I'm surprised that you didn't get the 4300K setup. There are some extensive and multiple threads that recommend the 4300k set (perfect match btw).
Take some updated pics when you get it all sorted out.