Originally Posted by ENINTY
Shops pull this bullshit all the time. I've seen it over and over; a woman comes in for an oil change and leaves with an unnecessary brake job to boot. It's the old "it's unsafe to drive" routine that plays on a woman's fear that the car will suddenly be unable to stop.
Even if there is no pad left at all, the car will stop with some really bad noise - metal on metal will stop the car! Theory proved on a friends car when we were teenagers