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      12-09-2011, 05:53 AM   #15
doughboy
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Drives: ....
Join Date: Jan 2009
Location: UK

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Williams in Machester always said, "oh you've got an another service item due in 2 / 3 months or so, would you like to have it done now sir to save you another trip so soon?" etc.

They get the money then, instead of risking you'll go elsewhere.