Originally Posted by vapore0n
Has the OP contacted BMWNA yet?
Before going all media crazy he should have called in, state his situation, and see what be done about it.
While I agree with this... these sort of national entities generally tend to agree with the dealership as it is in their best interest as they are the ones that provide the business; I've dealt with Mazda NA before and they did nothing for me and sided with the SA at the dealership immediately even though the whole story was laughable and it was more than deserving of Jalopnik. It's worth giving a shot but if it doesn't work out... media always fixes everything and real quick if I may add.