Originally Posted by tom @ eas
Unfortunately, it wouldn't apply in this case since the dealer actually returned the wiring/MOST connections back to stock, as well as disconnected the module (@ both ends), requiring the radio/glovebox be removed to access and reconnect those connections, essentially - a new installation + troubleshooting.
I would recommend bringing this issue up with your SA, as there no reason why it needed to be removed for programming/updating.
right.. that's why I paid for the labor for the full installation again. But I also paid the $95 coding fee twice for the cd-changer. Sounds like the same situation - I had eas code it, the dealer wiped it with an update, and I ended up paying to have it recoded..