Originally Posted by darkrom
No way I have Arbella. Got any more info on what you did to get them to replace it with the OEM glass?
I really don't have any more info, the shop that did the install did the negotiating. When I brought it in I said that I had concerns about non-oem and the installer said he completely agreed and that he'd go to bat for me. Took about 2 days to get coverage, so I'm assuming they didn't readily agree. Interestingly, I learned that many insurers in MA don't handle the windshield claims themselves, but use a third party administrator. I don't know how that effects the criteria for OEM v. aftermarket replacement, but I bet the same company handles claims for many different insurers.