Originally Posted by Exwoodchuck
Yes, that what it sounds like without it being coded ... coding that BMW says it doesn't need.
Push back on your SA -- tell him that it sounds horrible and the gong is too loud. Make BMW fix it the right way, or remove it and refund your $.
I visited the dealer today and explained my concerns with the sound. They were very receptive and did some more research and "discovered" some Alpine retrofit related coding available for my car. I don't know what that means exactly, but I have an appointment Monday to find out.
I think this is the first kit they have installed and the instructions the installer followed told him that no coding was required.