To guys from **********s:
Thanks for your response. I take the apology. I did check the order status on ur website during the 2 weeks. It said "pending" and then became "ToBeProcessed" until I got the answer by email. Maybe you want to see if there was anything wrong with your system.
Guys, one thing I want to make it clear. **********s did reply my email within 48 hrs. I would say that was quick for me.
As I said, I was not too mad at this case. I just want to share my experience.
I'm happy with this response. And I don;t really have comment for others' cases.
BTW, this is a feedback forum. It may not solve anything posted here. If someone doesn't like it, talk to the admin to shut it down, or at least you don't need to read any of the post here.