Just want to give an update for my case.
I pm'd Ron yesterday and asked him for the tracking number. He replied promptly and said that he should be able to get it for me tomorrow, which is today. He pm'd it to me today, and Mike also emailed me.
According to the tracking number, I'm suppose to get my item on Friday.
Top notch customer service for my case, and I will not hesitate to do business with them again in the future.