Originally Posted by kc kid
Anyone used BMW park lane, service dept in battersea, any good any one?
Used them last month (March 2012). Took my 320D M-Sport (25K miles) for an oil change & filter as the onboard computer said so.
However, reception advised that some additonal items needed servicing/replacement:-
Intake silencer filter
Service fuel filter
The motor was washed & vacuumed F.O.C.
They also topped up the screen bottle and put air in the tyres.
Said the service would take 1 1/2 hours and it did. Used the time in Starbucks, about 500m away.
It also went there some 6 months ago for a brake fluid change.
All the above did cost some money. the motor is still under warranty, but I consider it money well spent, what ever the independents can offer.
Very pleasant reception and they certainly seem to know the business.
Stephen James is close by, but frankly, I would'nt take my motor anywhere else, other than BMW Park Lane at Nine Elms (Battersea).
I have no connection with them.