it's adjustable, bring it back to the dealer or do it yourself (literally takes less than 2 minutes to do). Underneath the hood there are two latches on each side of the hood near the front. It is covered by a plastic piece with a plastic screw. undo the screw and remove the plastic piece. Then just turn the metal latch clockwise 180 degrees, do the same on the other side. Close the hood, if the gap is still wide, open the hood and turn the metal latch another 180 degrees. Close the hood, if it's flush, open the hood and put the plastic piece back on the latches. If you have trouble closing the hood, you went too far and will need to turn the latch counter clockwise.
'14 S5 DSG
'09 E90 M3 DCT (sold)
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