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      04-06-2012, 12:11 PM   #4
Johnny D
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Drives: 2006 BMW 325i
Join Date: Apr 2011
Location: Hot Springs, AR

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2006 BMW 325i  [4.58]
Quote:
Originally Posted by jon @ eas View Post
Justin, I apologize that we were not able to have these pads reach you as quickly as we would have liked. Regretably, due to a miscommunication with our warehouse, I was not informed that the pads had not shipped due to a recent lack of stock. An email containing RMA instructions and a return shipping label has already been sent. Please feel free to contact us directly via email or phone if you should have any further questions or concerns.
Jon, I have no hard feelings. I appreciated the professionalism you guys had on the phone. I just wish, like you said, there was some better communication between all parties.