Originally Posted by Boco335iXdriveSE
Got my car back today! They replaced the DTML pump.... They also fixed the dent and scratch.
I asked the service consultant if there is a design problem and if a different part was used to replace the DTML pump, he said they replaced it with the same part #.
I then asked him why a new car, apparently with new parts, needs to have the 'new part' replaced, he just gave me some BS as answer!
Can anyone explain why a new car, with new parts, needs to a 'new part' replaced? If the part is already new, then why does it need to be replaced by another new part to fix the problem? What is the logic here?
My Toyota 4runner had 2 stereo head units replacements in its first year. 1st one was made poorly by Pioneer. 2nd one still had issues. 3rd one was the charm.
Shit happens sometimes. And sometimes stuff just fails.