Originally Posted by Sleeper
Why exactly should BMW warranty your thick hands scratching the iDrive screen? Because it's prone to scratching?
I used a microfiber cloth that I use on my eyeglasses. My eyeglasses are even more resistant to scratches that the BMW navi screen.
If the anti-glare film on the screen is knowingly so sensitive to scratches, then my dealer should have had the courtesy to warn me, and a step better, design a screen that isn't so sensitive. I had two Acuras with navis before this car, with touch screens, that never had a scratch on them in seven years of ownership.
Same goes for the navi on my 2011 Q5, no issues.
Design a more robust product, or have the courtesy to alert owners not to touch their navigation screen if not.