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      05-22-2012, 11:59 PM   #36
First Lieutenant

Drives: E92 335XI
Join Date: Mar 2011
Location: Chicago, IL

iTrader: (4)

My water pump failed today, and it was at 66K miles. V.S. Motorsport quoted me $1250 to replace the water pump and thermostat, and also flush the coolant. The price includes the part. Is this a fair price? There was another shop named VFC Engineering in Chicago quoting me $1650 including the parts, and the shop was insane. Their price is even more expensive than BMW dealership. (I checked) First, they were dishonest when they gave out estimate about the cost of the parts, and they also over-charge customer with their labor fees. Moreover, their attitudes were really bad and didn't seem to value their customers. I paid $107 for diagnostic fee after my water pump failed and brought my car to this nearby european auto repair shop (VFC). I was very regretted of my decision and I was not even bothered to talk to the staffs at VFC after they try to overcharge me in every way they could. Then I just had my car towed to V.S. Motorsports. Bad Day!!