Originally Posted by Scarecrows25
M3, I had pretty much the same treatment at Classic -- sounds like you and I dress alike when we're not at the office.
However, after I asked to speak to someone in new car sales, the attitude changes. I don't know whether they get a lot of tire-kickers or what, but they seem content to let you wander around until you ask for assistance. My CA's are Michael Radke and Bill Griffin -- both very helpful.
Although the service was great and personnel was very nice, I don't plan on returning to Classic ever again as they tried to install the old (2005) tires on my car and charge me as they were the redesigned ones (post-Sept 2006). The tires remained on my car, and are getting louder and louder (6000 miles on them; replaced at 8000 miles), but I did not pay a penny for them...
The BMW of Dallas gave me the same, great service, therefore, I will return over there...