Originally Posted by Johndong888
that is horrible looking compared to the first one. Why didn't you say anything prior to picking up the car?
To be completely honest, I figured since they weren't going to repair it since it was a "scratch", it didn't make a difference how large the scratch was. So I left.
But I called earlier and scheduled an appointment to have the service manager take a look at it and I'll be sure to let him know its worst now that the service tech took a look at it. I'll get the before/after photos printed just in case.