Originally Posted by RicheyBMW
I do understand that, but the SA's are also the only ones we are suppose to talk to about this when we bring it into service. I'm always directed to them, one time I think I told the valet guy to not wash my car when I seen him get ready to take it in the back, and he even said I have to tell the SA they handle it. So they could try to ensure what we request from a to z. But yeah, I'm definitely going with the DO NOT WASH notes on the car from now.
Lets just say people working at a dealership from top down aren't rocket surgeons.