Originally Posted by Arustik1
I do not think they can "roll back" the mileage on our cars, especially the newer ones.
I also wouldn't automatically assume that there were people sitting in the backseat during a long trip if there are feet marks in the rear seats. Service techs can go back there if they want to properly diagnose a noise or something along that matter.
...yep, they "diagnosed" the car for 27 miles.
I believe "rolling back" mileage is a felony. The subject was widely discussed in several german car magazines, they did a little survey on the subject. It is risky but can be done quite easily and it's difficult to prove.