Originally Posted by Kolyan2k
no they are not liable. they can assist you and file a complain against dealer, but dealership makes the final call.
BMW of America only liable for their cars that are under warranty
You are misapprehending what I am saying. BMW USA is liable AS A MATTER OF LAW for the actions of its agent, in this case the dealer. Regardless, the true final say is from neither the dealer nor BMW USA, but a Court that has jurisdiction over the matter. Dealers do not get to scam a customer and walk away with impunity if the customer chooses to do something about it. There are civil penalites for doing so, including something most states have called the unfair trade practices act, or something close to it.