Originally Posted by bimmerdiesel
I have been getting all my service and warranty work done at Peabody. I asked for loaner couple of times and I hear same reason I didnt buy from them so no loaner. They have treated my car well so their loaner policy didnt bother me much. I only go to their dedicated service facility. And so far I have not seen more than 3 miles on my odo. I am going in for recall on Monday hopefully my view doesnt change. This time they decided to give me a loaner too
..yup, same here. For each replaced HPFP they send a bill to BMW of NA ...I suspect they make a good profit on this, they seemed extremely eager to convince me to have them do it (loaner included, which was quite unusual). Not so determined in fixing other minor issues or to do a good job, or to be professional, or to not damage the car inside and out etc, etc...