Thread: open road bmw
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      08-03-2007, 12:13 PM   #2
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Drives: 2010 BMW 328i Sport
Join Date: Dec 2005
Location: Highland Lakes NJ

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Originally Posted by ejazbmw View Post
wow is all i have to say about them....i didn't buy my car from them for a reason because there a$$holes. Today i went in to pick up something from the parts dept, and while the parts people are pretty nice but those Sales people are jerks.....i was standing there while a SA was just yelling at this guy i think it was about putting some parts on his car, but the SA was just screaming at the guy and he just left, but i mean i bought my car from Park Ave (nicest people you'll ever meet) I'm not saying all of open road guys are jerks, but some need to realize without us they make no money....

oh and on the survey thing i gave them all zero's.
Why was a service advisor yelling to a customer about parts? Thats never a good thing to do when customers are around. Go find a rom and talk it out there. If a customer yells at you your never ever supposed to yell back.
2010 AW e90 328i: 6 speed, Black Leather, Dark Wood trim, ZPP, ZCW, ZVP,ZSP, Nav, Xenon
BMW Performance CF Rear spolier and Gloss black grills
2008 Candy White MKV GTI 2.0T 6 Speed Manul Gone
2008 AW X3 3.0si: 6 speed Returned
2006 AW e90 330i: 6 speed Dinan Stage 1 Returned