Originally Posted by Raj59
From what I understand, all BMW dealerships cannot bring up the service history of work that has been done at other BMW dealerships.
For example, Sytner would only hold information and records of work done at any of its Sytner dealerships. If a car was serviced at Park Lane at some point in the past for example, then Sytner would not have a record of this, and visa versa.
The op did say that he was told that the car was serviced at Sytner Solihull which is who he contacted about its service history.