Originally Posted by andy9188
I had this same issue in Feb with my old e90 in bluewater. I came to collect the car from an "approved repairer" an I pointed out 18 different blotches in the paintwork some of which were red, green and navy blue but most were just dirt. I just laughed at the guy and said please do it properly. I phoned insurance (which was elephant by the way and bloody good case closed in 4 weeks) and they said no the car is with them I have to sort the issue with them. They give me one of there loan cars and when mine was done they dropped it off on a wagon all polished and inch perfect even by my picky standards
That's all I'm after, there was a mis-match in colour and orange peel on part of the bumper.
I spoke with my insurer this morning and they said that the bodyshop was getting a "paintwork specialist" in to look at the paintwork, this could be monday though.
The bodyshop is supposed to be contacting me to arrange a courtesy car, just got to wait and hear from them.