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      09-27-2012, 06:20 AM   #6
Epic404
Epic404
 
Drives: 2007 BMW 335I Convertible
Join Date: Jun 2010
Location: FL

Posts: 221
iTrader: (3)

Inexcusable. I own a business too but when stuff happens, even something dramatic as a death in the family, I've always made sure to keep my clients informed myself or via proxy. It's not hard- detailed out-of-office email responders, mass emails, detailed voice mail greetings, ect. Stuff happens, but once you take a person's money you still have some minimum obligations you must fulfill.

I wish the best for his family situation.
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