+1 same experience - BMW of Dallas service would not perform alignment on my 2012 335is when I took it in just under 2,000 miles which is the cut-off for warranty alignment (said in test drive it was OK). OK fine. But they also would not fix the comfort access problems which the service advisor himself was able to duplicate when I picked up the car (google search "BMW comfort access problem youtube"). The service advisor said it's "functioning normally" and no further work would be done on it. Wow so this is their standard for "normal". I called BMWNA and they advised me to try to find a dealership more willing to put in the time to diagnose and investigate further.
Last edited by leo67; 10-09-2012 at 01:24 PM.
Reason: didn't want video embeded - cluttered thread