Originally Posted by Bdez
More becuase they didnt sort out the problem
I agree. Having a couple of scumbags for employees can't be held against the owner. Refusing to make it right for the customer because the dealership had a couple of scumbags for employees is an entirely different matter.
I would only feel that it was made right if the car was replaced with a new model/bought back for considerably above the value and that money came directly from the paychecks of the two sleezebag mechanics.