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      10-13-2012, 11:17 AM   #7
doughboy
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Join Date: Jan 2009
Location: UK

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Renewals are always daft, they hope you'll do nothing and take it from behind.

I remeber direct line renewal was always massive, then if you requoted with direct line online it was half the price, but the renewals department would say that online quotes were a separate department and could offer it cheaper!