Originally Posted by Sara504
The first two times I got responses fairly quickly but when Im emailing you, telling you Im having a problem and you email back "No problems have been reported" That tells me you're not wanting to help me resolve it.
Also when you state you'll get back to me and never respond..... :/
Im not someone who's going to follow up and follow up and keep pestering someone over and over.
Sounds like if the question is in his FAQ book, he answers quickly.
If he has to use his brains...good luck
"I have never seen something like that" answer is just a poor customer service, period