Originally Posted by BrazilianBimmer
I appreciate the kind words.
Yes, this happened at German Swedish Auto Service. The owner's name is Bob Drye. I work with customer service and their customer service so far has been horrible, at least from his assistant/receptionist. I have not been able to talk to Bob directly yet.
Just pissed about this, if it had happened to you maybe you wouldn't worry.
They weren't kind words. . . Just it doesn't make sense to slander the messenger(no need to say who it is now since you changed the title).
If you posted all the facts in the first place, your story would be more credible instead of myself having to search and post it up for you. I don't even live in the US. . .
If you happened upon it BEFORE you went in and showed it to them BEFORE you even got your keys. . . I mean what choice would they have but to make you happy right???