Originally Posted by Joe-
I disagree, you are right a plug is no big deal but the fact of the matter is, it's a brand new tire, I could see if the OP was the one that got the screw but the tire shop should own up and replace, it's now a damaged tire any way you slice it, and it's not what the OP paid for.
True, but if that damaged product could be fixed to be basically new again would that be so bad, hell the other three could have plugs in them and they missed the fourth screw. Nobody would ever know and nobody would ever be harmed.
Its not like they destroyed a rim, and then offer to buff it out.......
Its not that I disagree with you, I just think I would be happy with the plug.
Shit happens, give them a break, look on the bright side no wheels were damaged lol.