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      11-04-2012, 11:45 PM   #4
New Member

Drives: e90 m3
Join Date: Mar 2008
Location: nc

iTrader: (0)

Within 3 days after signing my last lease, they pumped up the residuals from 50 to 62%. 3 days cost me about 10k over the life of the lease. I got a big run around from BMW, BMW financial and the dealer. Each blamed the other for not being able to address the situation. I was told months later that the dealer could have undone the contract and restarted, but too late now. At the end of the day, I was told "it's like buying a TV and then seeing it advertised for a lower price." Maybe it's sour grapes, but even HHGregg will guarantee price for 30 days. in any event, I decided at that point I'm done with BMW. They made it clear they couldn't care less that I'd been a loyal customer for ten years. So I'm done.