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      11-13-2012, 10:22 AM   #1
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Drives: 2016 Manual AW F80
Join Date: Jul 2009
Location: ///M City

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Exclamation Otto's BMW in West Chester, PA - Charging for a Loaner?

Taking my car in for getting the brakes looked at. There is a slight squeal at very low speeds when coming to a stop. I called to setup a appointment and was told that I'll have to pay for a loaner since I didn't buy the car from them

Is this the normal practice? I was under the impression the BMW NA compensates the dealer for the loaner when there is warranty work on the car