Originally Posted by alexwhittemore
It looks like you've gotten farther than gjimmy and I did when he had that problem - we'd try to click on 'telephone' and immediately get the 'please wait.' We never could enter it.
In any case, what worked for him, and what I'd recommend doing, is to process the whole car and run the SG_RESET job on it.
Thanks! When you (Alexwhittemore) say "process the whole car" - what are you referring to?