Originally Posted by Tierfreund
Thereīs a TSB (Technical Service Bulletin) for that problem. Itīs a known software glitch that can be corrected. Check and print the TSB
and go to your dealer with it in hand (most dealers are too incompetent to find the relevant information)
If what danteef suggests does not work, I will bring this bulletin to the dealer. unfortunately that will mean I will be w/o my car again for a while. you are right, they are incompetent at times.