Originally Posted by iamkit
Oh man speaking of Hassel, I just brought my car in for service and also called 3 weeks prior for a loaner. On the phone they didn't ask any questions so I go in and then after like 20 minutes the lady comes back saying their not allowed to give me a loaner because I am under 21( my license isn't up to date I am 21 but it says under 21 in red letters) Then she says oh I mean't 25 after I corrected her.. eh long story short I had to sit there for about 5 hours.
If you bought the car from Hassel you should be able to get a loaner. I was able to get one when I was under 25. I stopped going there simply because they want you to make appointments weeks in advance, and even more so if you need a loaner. I have been going to Oyster Bay BMW which is mediocre, but down the street from me.