Question regarding brake sensor for new brake pads
I just had my rear brake pads replaced by the dealer under warranty. There was still 11k miles left on the pads according to the wear sensor. Afterwards, when I check the mileage indicator via Idrive, it still states I have 11k miles left. This is even with the brake pads being new. When I called the service guy about resetting the brake pad wear indicator, he told me that it could not be done, and that it would stay at 11k for a while or until the brake pads were worn to about 11k miles left.
Is it true that the wear sensor for the brake pads cannot be reset up to a given point, or were my pads just not replaced?