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      12-04-2012, 12:02 AM   #13
Mooreski's Avatar

Drives: LMB '09 E90 M3
Join Date: Sep 2007
Location: Portland, OR

iTrader: (1)

The Service Manager called me early this morning. He was very apologetic and agreed to give me a new set of lug bolts. He's shipping them so I don't have to drive 30 min out of my way to pick them up (100% his idea). He also offered a free oil change for the first service when the car is out of the free maint. period if I decide the bring it back. Gotta say, based on the SA I talked to on Saturday, I was expecting a bit of a fight. This guy caught me off guard in a good way.