01/2008 - Stephen James Blackheath - E46 in for accident repair. Good repair but had to refuse delivery until they fixed the door alignment. Something I specifically asked for when the car went in.
10/2009 - Hexagon Highgate - E46 in for another accident repair. Good service and repair appeared fine but several months later in heavy rain I found a problem with parking sensors which was too late after the repair to attribute to them (but it could only have been because of their work).
08/2010 - Park Lane (Battersea) - E46 in for yet another accident repair. This one was my fault though. Excellent service from the dealer.
09/2011 - Park Lane - S1000RR bought new. Excellent service.
10/2011 - Park Lane (Battersea) - S1000RR warranty work. Excellent service but could have done with a courtesy bike.
01/2012 - Park Lane (Battersea) - S1000RR first service. Excellent service.
07/2012 - Park Lane (Battersea) - S1000RR more warranty work. Excellent service.
10/2012 - Hexagon Highgate - Approached for purchase of either a new or approved used car (wasn't sure which). Service was good from the Mini department but pretty rubbish from the BMW side.
11/2012 - Park Lane - E93 bought approved used. Excellent service.
11/2012 - Park Lane (Nine Elms) - E93 in for warranty work. Excellent service
12/2012 - Park Lane (Battersea) - S1000RR in for service + winter storage. Excellent service and they gave me a lovely warm cup of hot chocolate on a bitter cold morning!
On the whole I've found the service from Park Lane to be fantastic. They really look after you and the only annoyance is it can be hard coordinating with them for the taxi pickup from the tube station. But the fact that they have a taxi pickup is pretty good anyway.
Last edited by dotmit; 12-10-2012 at 06:03 AM.