Originally Posted by Thunder Dump
Well I can see their reluctance to do it as 'goodwill' since it's all labor and it does take a long time. My car had to stay overnight when it got the firmware updated since it was a several hour ordeal. Not sure if independents can do it or not. Might be worth taking the hit this time on price just to get the feature so future updates can be DIY for much cheaper. Now if you don't plan on hanging onto the car then I'd just forget the whole thing.
I didn't ask for goodwill under warranty...I'm willing to pay for the update.
I heard back from a dealer, and going to book there. They're charging me 2 hours. It's true that biting the bullet now will allow for easier and less expensive updates in the future.
Thanks for hearing me whine guys..