I had already taken a loaner and I had my father with me, that's why I left my car there
Didn't feel like putting my dad through that and we hadn't eaten anything, it was 2 in the afternoon. I'm not sure why I need to prove myself but whatever.
The name of my SA is Russell but I think he's new and its not his fault someone took my car on a joyride. I can't remember the name of the "manager" or whoever he was, but I'll find out when I go back.
And thanks for the GMs name, I will have a calm and collected chat with him.