Someone drove into me a few years ago. The following happenend:
* Logged it with my insurers who started the ball rolling. Offering me a hire car, a garage to get it fixed etc. They were then going to send the bill to the insurance co for the guy at fault.
* I then received a call from the guy at fault insurer. They wanted to do everything themselves and offered me a car, work done etc.
I went with his insurers as the hire car was better.
Unfortunately....when it comes up to renewel and it says "have you been in an accident" and you select "yes" and then "non fault" it seems to add to your quote!!!