Originally Posted by SeriousE92
Agreed on not going to the dealer for an oil change and that Ted is a good guy. However, when it comes to the techs at Sterling, I feel they have slipped quite a bit and aren't all that great.
I had an e46 and used to get warranty work done @ Sterling BMW back in 04-05, now I have an e92 and had some warranty work done there recently and wasn't impressed.
What makes you say that you weren't impressed with the warranty work?
I usually go to Sterling for oil changes / routine maintenance, and was planning to go there for any warranty related work too, but may have to think twice about that.
For those talking about expensive oil changes: I always get my oil changed at the dealer and only pay $79 each time. There are always coupons on the dealer's website (or nearby dealers which Sterling will price match).