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      01-04-2013, 05:35 PM   #47
catherineanh
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Canada
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Drives: 2014 435xi M Sport
Join Date: Sep 2012
Location: Montreal

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Quote:
Originally Posted by Pseudo Nim View Post
I *completely* disagree on the service point - this just goes to show that different people have different experiences and everyone's viewpoint has to be considered.

I have had excellent service at Canbec. My SA has been very good, my mechanic even better, and loaners? I had a brand-new X3 plated FOR ME when they were out of cars one time In the almost 4 years I've serviced my car there, I only had a non-BMW car once.

I'm completely not refuting what you're saying - I know this happens - but there are both sides to the story. FWIW, I am not a high-value customer, either - I do not own a different colour car for every day of the week.

I can't comment on their prices seeing as I haven't bought my car from them (this is another interesting point to consider - despite having bought both of my cars elsewhere they still treated me properly, even though they'd remind me of it every once so often), but based on at least two people I know there it would seem to me that they would be willing to set up a good deal for a client - but objectively, I can't comment on it.
My sister and I both experienced bad service with Canbec. However, my boyfriend receives proper service at Canbec so I guess it's a mix of both good and bad. I had Pierre as a SA. I've heard great things about Ciprian. If it works for you, then good

I got two completely different prices for the exact same car, same specs, and same packages at canbec and west island with the exact same down payment. There was a difference of ~300 per month, which is quite unbelievable. (660$ at west island and 928$ at canbec.) Weird....